Troubleshooting

Topic	Views	Activity
About the Troubleshooting category	273	May 12, 2023
What should I do if the software popup becomes unresponsive and cannot be closed after the 2.0 dongle is removed for some time?	19	November 14, 2024
Laser profiler: sensor head with low version firmware connected to controller with higher version firmware could not be used lnx	82	October 28, 2024
Mech-Eye 3D Laser Profiler: Improper Cable Installation	28	September 12, 2024
Unable to select robot model	141	May 17, 2024
Solution: Using Mech-Viz collision detection, the project run completed without reporting collisions with the scene, but the real robot collided, and the planning history also collided	319	October 7, 2023
Solutions for white screen issues when viewing point clouds or on Mech-Viz, Mech-Eye Viewer main interface, or for 3D ROI display errors about OpenGL	313	August 18, 2023
How to resolve the "Expiration date passed" pop-up when opening the software? software	220	August 18, 2023
When the software starts, how to resolve the Error38 pop-up window? What should be done when the usb-dongle is locked?	247	August 18, 2023
Troubleshooting for unavailable communication features in Mech-Vision/Mech-Viz robot-communication-configuration	333	January 10, 2024
Cannot open Mech-Center, "Unpickling Error: invalid load key, '\x00'" error in python	458	January 10, 2024
Troubleshooting Mech-Center: "No module named 'xxxxx'" error	542	January 10, 2024
Troubleshooting guidance for camera connection problems camera , troubleshooting , camera-communication	720	June 14, 2023
Abnormal running time of Mech-Vision and solution mech-vision , running-time	272	September 28, 2023
Troubleshooting Mech-Vision: Fixing “Insufficient Virtual Memory” Error	403	October 11, 2023
Troubleshooting Mech-Eye Viewer: Unable to Open in Unique Configurations	299	July 6, 2023
Inaccurate picking: Troubleshooting methods for robots	274	September 21, 2023
Main causes and solutions for camera disconnections camera , camera-communication	489	June 15, 2023