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About the Troubleshooting category
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0
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897
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May 12, 2023
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Solution for Mech-Viz / Mech-Vision (Version 1.x.x) Fails to Start After Windows Update
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0
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16
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February 12, 2026
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IPC Troubleshooting Manual
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1003
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January 16, 2025
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What should I do if the software popup becomes unresponsive and cannot be closed after the 2.0 dongle is removed for some time?
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0
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583
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November 14, 2024
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Laser profiler: sensor head with low version firmware connected to controller with higher version firmware could not be used
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0
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705
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October 28, 2024
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Mech-Eye 3D Laser Profiler: Improper Cable Installation
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0
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606
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September 12, 2024
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Unable to select robot model
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0
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684
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May 17, 2024
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Solution: Using Mech-Viz collision detection, the project run completed without reporting collisions with the scene, but the real robot collided, and the planning history also collided
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0
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1038
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October 7, 2023
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Solutions for white screen issues when viewing point clouds or on Mech-Viz, Mech-Eye Viewer main interface, or for 3D ROI display errors about OpenGL
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0
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1159
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August 18, 2023
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How to resolve the "Expiration date passed" pop-up when opening the software?
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0
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895
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August 18, 2023
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When the software starts, how to resolve the Error38 pop-up window? What should be done when the usb-dongle is locked?
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0
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1572
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August 18, 2023
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Troubleshooting for unavailable communication features in Mech-Vision/Mech-Viz
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0
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1343
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January 10, 2024
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Cannot open Mech-Center, "Unpickling Error: invalid load key, '\x00'" error in python
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0
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1545
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January 10, 2024
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Troubleshooting Mech-Center: "No module named 'xxxxx'" error
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0
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1336
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January 10, 2024
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Troubleshooting guidance for camera connection problems
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0
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2634
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June 14, 2023
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Abnormal running time of Mech-Vision and solution
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0
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1006
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September 28, 2023
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Troubleshooting Mech-Vision: Fixing “Insufficient Virtual Memory” Error
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0
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1136
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October 11, 2023
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Troubleshooting Mech-Eye Viewer: Unable to Open in Unique Configurations
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0
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1094
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July 6, 2023
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Inaccurate picking: Troubleshooting methods for robots
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0
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1040
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September 21, 2023
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Main causes and solutions for camera disconnections
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0
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1697
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June 15, 2023
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