UR robots failed to connect to Mech-Mind Vision System using Mech-Mind 3D Vision Interface

When using Mech-Mind 3D Vision Interface in Mech-Vision to set up communication with a UR robot, as instructed in the user manual, the robot failed to connect to Mech-Vision. How can this problem be addressed?

Please make sure to strictly follow the instructions in our manual to connect the UR robots with Mech-Mind Vision System. You can find the Standard Interface Communication manual for UR robots at this link: UR.

Details for different series of UR robots are listed in the table on the linked page. Click the links on the right side of the table for detailed instructions.

If you still cannot connect the robot to Mech-Mind Vision System as instructed in the user manual, try the solutions mentioned in the link below:
Summary of Communication Issues with UR Robots.

Let us know if you encounter further problems.