Please provide as much as possible detailed information about your questions, so that the technical team can provide the most relevant answers.
If applicable, provide the following information in the question:
- Software version (Mech-Vision, Mech-Viz, Mech-Eye Viewer)
- Camera model and firmware version
- Robot model
- Camera setup (EIH, ETH) and working distances, i.e., the distances from the camera to objects on the top and the bottom
- Illustrations (screenshots, videos, GIFs)
- Description (phenomena, details, ways to reproduce the problem)
- Methods tried or troubleshooting record
For questions related to deep learning, if applicable, please also provide:
- The type of model you use: CPU/GPU, normal/lite
- Whether Mech-DLK has been used, and if so, its version
- Screenshot of the connected Steps in the Mech-Vision project, and the parameter settings of the deep learning Step(s)
- Prediction result image(s)
- Original image(s) from the camera
- Model trained and model configurations (please talk to @Mech-Mind_Moderator to upload large files)
Inquiry template:
