No Depth Map Was Recieved from the Camera

There is no depth map and the point cloud was received from the mech eye API. Checked in Mech Eye SDK, and only 2D images are shown. Unplug the power supply and restart the camera, everything works fine again. I am afraid this happen again. Is there anything I can do to prevent this situation?

For sporadic issues, it’s crucial to ascertain the frequency of occurrence and the potential conditions under which they may arise.

Ensure you have the camera’s model and serial number clearly identified, and we can analyze specific problems accordingly.