Troubleshooting Steps for Standard Interface Failures to Trigger Mech-Viz or Mech-Vision

When using standard interfaces on-site, it is often encountered that the project cannot be triggered correctly. Here are some troubleshooting steps:

  1. Check if the robot controller and software version are compatible.
  2. Verify if the robot software package meets the requirements.
  3. Ensure that the robot is physically connected to the IPC.
  4. Confirm if the firewall and antivirus software on the IPC are turned off.
  5. Verify if the robot’s IP address is set in the same network segment as the IPC.
  6. Check the PING connection between the robot and the industrial computer.
  7. Make sure the necessary files for standard interface communication are burned into the robot.
  8. Verify if the robot’s communication initialization program or configuration files are modified to match the IP address and port number of the industrial computer.
  9. Confirm if the standard interface communication configuration parameters in Mech-Vision or Mech-Center are set according to the robot model.
  10. Ensure that the standard interface services in Mech-Vision or Mech-Center are enabled.