Problem
After triggering Mech-Vision, the camera can capture images, but Mech-Vision cannot operate.
And then you can find that the camera is able to capture a 2D image, but there is no depth map.
In Mech-Eye Viewer, the 2D image is visible, but the depth map is not.
In the Mech-Vision project, 2D images can be received, but there is no depth map received.
Possible reason
Unstable network connections.
Troubleshooting steps
- Check the camera’s Ethernet cable connection for any damage or wear and tear. If you find any damage, please replace the cable.
- If the camera is directly connected to a computer, disable any unused network ports to ensure a more stable connection.
- If you are using a network switch, it’s recommended to use a Gigabit Ethernet switch to guarantee smooth data transmission.