Stopping Midway Issue When Moving Dobot CR 3 to Defined Waypoints in Mech-Viz

Hi there, we’ve observed that each time we move the Dobot CR 3 to the waypoint defined in Mech-Viz, the robot starts moving but stops in the middle. How can we resolve this issue?

Hi there,

Thank you for bringing this to our attention. We have taken note of the safety skin issue you mentioned. If cables, such as Ethernet or power cables, are mounted around the robot arm, and the safety skin is enabled, it may detect movement and potentially trigger a false alarm.

We kindly request you to inspect the installation for any such cable placement and consider disabling the safety skin if deemed necessary. This proactive approach will help in avoiding false alarms during the robot’s operation.

If you have any further questions or concerns, please feel free to reach out. We appreciate your attention to this matter.

Best regards